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| The Business Premium plans are for those businesses who rely on critical Internet access
for their day-to-day business needs. We offer SLA's (Service Level Agreements) for all of our
Business Premium ADSL plans - we also provide you with your own account manager whom you can contact directly
24 hours a day, if required.
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| Business Premium ADSL Plan Details: |
| 1) |
All advertised prices include GST. |
| 2) |
All of the above plans are based on an initial contract period of 12 months. |
| 3) |
There is a $125.00 setup fee for all business premium ADSL plans. |
| 4) |
Additional data can be pre-purchased in blocks of 1GB increments at $20.00 per GB. |
| 5) |
Any additional data downloaded over the allocated data amount for that month will be charged
at 15.0 cents per MB, and will be payable on the following month's invoice.
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| 6) |
If you cancel your service before the contract period of 12 months has elapsed, you will be required
to pay the full amount of the remaining months of the contract.
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| 7) |
All ADSL plans require an ADSL modem. You may use a compatible ADSL modem, or you
may choose to purchase one from our selection during the signup process.
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| Added Features: |
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| There are an number of additional features bundled with all Business Premium ADSL plans including the following: |
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- Your own dedicated Account Manager directly contactable 24hours / 7days
- Auto SMS Notifications to a nominated mobile phone number relaying non-connectivity issues with your services
- Email virus scanning/removal
- Smart multi-level Spam Filtering
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| Static IP Addresses: |
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| All Business Premium ADSL plans include one static IP address. The table below outlines the options & pricing
for additional static IP addresses. More static IP addresses are available upon request: |
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Static IP's |
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Monthly Fee |
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6 |
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$25.00 |
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14 |
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$35.00 |
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30 |
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$60.00 |
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62 |
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$80.00 |
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| SLA's (Service Level Agreement): |
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| An SLA is a Service Level Agreement that we offer our clients to show our commitment
to the quality of our Business plans. If there is an outage, or a network fault that is not on your end of
the connection, then we intend to compensate you for the loss of access and inconvenience caused. The table
below outlines the available credits we will give toward your monthly payment for your DSL access and for
any equipment rental charged by NSCorp for that month: |
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Outage Period^ |
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Credit Amount* |
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24+ Hours |
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100% FULL Credit |
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12-24 Hours |
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50% Credit |
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3-12 Hours |
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30% Credit |
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1-3 Hours |
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15% Credit |
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Less than 1 Hourª |
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5% Credit |
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| SLA Details: |
| ^ |
An outage is defined as an unreachable IP connection from the client's DSL equipment to
sites BOTH within Australia & International, as tested by NSCorp.
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| * |
The credit amount is calculated from the current month's service & equipment charges
(if any), and that amount will be credited to the client's next issued invoice.
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| ª |
Any outage less than one hour must be tested by NSCorp and regarded as an identified outage.
All outages must also be verified by NSCorp for any credit to be given.
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